Delete your account

Coupla · in effect from 5 November 2026

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In the app

Open Coupla, go to the Profile tab and tap Delete account at the bottom. Coupla says what will happen to each of your spaces before you confirm, and deletes your account at once.

Without the app

Email coupla@sinaware.com from the address you signed in with. We reply to that address, and delete your account within thirty days of your answer. It has to be that address: it is how we find your account, and your answer is how we know the request is yours.

If you signed in with Apple, on an iPhone, Coupla was never given an email address, so the account can only be deleted in the app.

What is deleted

Your name, your picture, your date of birth, what you told a space about yourself, your read marks and mutes, your devices, and the link from your Google or Apple account to you — signing in with it again makes a new, empty account. Every space you are the only person in, with everything in it.

What stays

In a space other people are still in, what you added stays with them unless you choose to delete it with your account, and whatever stays reads a former member, not your name. A space for two becomes the other person’s.

How long anything is kept

Nothing of your account is kept after it is deleted, but up to a month in the copies we keep to recover from a mistake, and in our logs. A report you sent, and our record of anything we did about a report or your account, stay for the year we keep them.

If you signed in with Apple

To stop Coupla using your Apple ID: Settings > your name > Sign in with Apple > Coupla > Delete.

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