Support
Coupla · in effect from 5 November 2026
English · Türkçe
Write to us
coupla@sinaware.com — or in the app, the Profile tab, then Contact. We read every message.
Signing in
On Android, Coupla signs in with Google; on an iPhone, with Apple. The same person on both is two accounts, so a space joined on one phone is not on the other.
Bringing somebody into a space
In a space, Invite your partner or Invite somebody gives a code. The other person signs in, chooses Join with a code and types it. A code works once, for 72 hours, and anybody in the space can cancel it.
Pictures, videos and documents
Each phone keeps its own copy of what you share. Coupla is not a backup. A picture chosen for an item, a collection or a space, and the preview pictures of the links you save, are kept until they are removed, or what they belong to is deleted.
Leaving and deleting a space
Leaving takes you out, and what you added stays with the people still there. Only the last person in a space can delete it, with everything in it.
A space nobody opens
A space nobody in it has opened Coupla for three months is deleted, after a notification to everybody in it a week before and again the day before. Opening Coupla keeps it.
Deleting your account
In the app, the Profile tab, then Delete account. Without the app, see how to delete your account.